Refund policy
REFUND POLICY
Please review the engine identification, supplied components, and fitment information before completing your order. If you need to return an engine, contact us within thirty calendar days after delivery and provide the order number, reason for the request, and clear photographs of the unit and its identification markings. We will review the information and provide written return instructions when the request is approved. Sending an engine back without contacting us first can delay identification and processing.
For a change-of-mind return, the engine must be uninstalled, unmodified, and returned in the condition received, with all supplied components and identification markings intact. Arrange protective packaging suitable for freight transport and drain fluids when the carrier requires it. Return freight is the buyer's responsibility for change-of-mind returns or an incorrect selection made without our written fitment confirmation. If we supplied an item that differs from the written order, we will review the evidence and arrange the appropriate correction or return without charging the buyer for that error.
After the returned engine arrives, we inspect it against the original order and supplied-component list. Approved refunds are issued to the original payment method within ten business days after inspection is completed; the payment provider may require additional time to post the credit. Original delivery charges are not refunded for a change-of-mind return. Report a suspected defect promptly so we can review the issue separately. Labor, towing, diagnostic costs, and other expenses are not automatically included in a refund. Nothing in this policy limits rights or remedies required by applicable law.